[Fix] Cortana Is Disabled by Company Policy (100% Working)

Share on:

It’s possible that you won’t be able to utilize Cortana if you have a corporate Exchange account configured in the Mail app, such as a work or school account. 

This can be possible even if your computer is not from your company. But there are some things you can try to solve the issue easily. 

Cortana Is Disabled by Company Policy

Cortana Is Disabled by Company Policy

There can be many possible reasons for Cortana being disabled by company policy errors. Let’s go through them one by one sequentially to solve the problem.  

Step 1: Check if your Region & Language support Cortana

At first, you need to go to the Settings from the Start menu. Then go to the Time & Language Settings. There you would find Region & Language Settings. You need to set the language of the device to English (United States) & region as the United States as default.

For easiness goes through the following Start Menu>Settings>Time & Language Settings>Region & Language. See if the problem is solved, otherwise go to the next solution. 

Step 2: Remove Your Present Email Account 

Sometimes if you have a corporate exchange account or a school account, this may not allow Cortana to be used. So you need to go to the Start Menu & type Mail. Then you need to click on Accounts to see which accounts are present. 

If it is a corporate account you need to remove it. You will find the Delete account option there & remove it from your computer. Check to see if the problem has been resolved or not. 

Step 3: Reset Cortana

If the above solutions didn’t work, then you can try to reset Cortana through PowerShell. Go to the Start Menu & type Powershell. You will find Windows Powershell, now run it as administrator. 

When the powershell open, run the following command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest¬.xml

Hopefully, this can reset all the settings of Cortana to default. But if it doesn’t work then go next. 

Step 4: Enabling Cortana in Registry

Sometimes tweaking the Registry can help you solve the issue. You need to go to the Start Menu & type Regedit. Run it as administrator. Then you need to navigate to HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionSearch.

Change the BingSearchEnabled value from 0 to 1. You also need to check if Cortana Flags are set to 1 instead of 0. Check if the issue has been resolved or not. 

Step 5: Run the Apps Troubleshooter

You can try the windows troubleshooter tool to resolve the issue. Go to the Start Menu & find the Settings. Now you need to go to Update & Security. Then go to troubleshoot. There you will find the Windows Store Apps & run the troubleshooter. 

Step 6: Run SFC Scan

If the Windows Troubleshooter could find anything then you can run an SFC scan. Go to the Start menu & type the command prompt. Enter sfc/scannow & wait for the process to finish. If the solution has been found then it will automatically apply. Hopefully, this will resolve the issue you are facing. 


How do I enable Cortana in group policy?

Go to Search after clicking Windows Components. Double-click the ‘Allow Cortana’ policy to activate it. To reactivate the ‘Allow Cortana’ policy, choose the Enabled radio option. By selecting Apply, then OK, you may save your changes.

Why does organizational windows 10 have Cortana disabled?

Sometimes when you have received or used windows 10 from your office, many settings are disabled by default by your organization. That’s why you can access many things in the system. That includes Cortana settings.


Hopefully, the preceding method will assist you in resolving the issue. Even if you haven’t solved the problem, you should see a computer specialist or speak with your company about the settings changes they gave. 

About The Author

Leave a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.