Is your business ISO 9001 certified?
This is what your clients and customers first gaze at while dealing with you, expecting the best Quality to be in hand.
For any online or offline business, it is a prerequisite to comply with the ISO 9001 quality standards for procuring tenders and associating with multinational companies.
The present era is a revolutionized one, providing you with enormous golden opportunities for learning technologies, rehearsing your knowledge doing a business, and ultimately leading towards progression making a sheer contribution to the digital world.
Only manual efforts won’t lead you to success, instead, tools and software have a vital role to play in the process. And, when the talk is all about achieving ‘Quality’ at first, Quality Management System Software is a must-have tool to be applied within an organization.
Quality management can be significantly made easy going, by complying to the ISO 9001 Quality Management standards which are no less than the effective models which are there to help you acquire the highest exponent of quality.
ISO 9001 Understanding
ISO 9001 is a quality title of International Organization for Standardization (ISO) standards that clearly outlines the basic requirements for an organization to maintain its Quality Management System(QMS) for its certification.
NB: ISO 9001 is the only standard in the family of ISO 9000 that necessarily asks for certification.
It is the most popular QMS standard used and applied internationally across all industries, specifically in manufacturing.
ISO 9001 is a well- organized platform that enables companies to meet their customers’ requirements for their product/service while performing consistently well in quality management.
Is the standard ISO 9001 for everyone?
Unlike before, many companies, now, are becoming more focused and aware regarding the customers intent.
Users, as well as clients, all want a certified guarantee that the products and services they are looking to purchase will meet their quality specifications.
Customers are looking for a certain assurance that their buys have undergone multiple quality checks and verifications where this ISO 9000 family stands beside, dispensing such an assurance.
ISO 9000 Family
This family of the ISO at global stages contains some of the best ISO known standards, addressing different aspects of quality management. The guidance mentioned in this category help companies and organizations to smoothly run the project management phases with continuous quality improvements.
The latest update of ISO is the ISO 9001:2015, can be used by any business irrespective of its shape, size or form, wherein 170 countries, million-plus companies hold its certification.
This version is based on multiple quality management principles:
- Strong customer focus
- The process approach
- Continuous improvement
- Quality Consistency
Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
Eight ISO 9001 Basics
To embed quality into your offerings, services, features, and whatever you have to serve, there is a need to get familiar with these fundamentals-
- Get your customer the center focus
- Leaders must know the purpose and direction
- Engaged personnel are more productive
- Improvements must not stop
- Understand the process approach
- Make decisions on evidence
- Foster good relationships with partners and suppliers
- Implement s system approach
Tips and Tricks For Implementing ISO 9001 For QMS
- There is a support needed from the authorities, so get a commitment from the senior management.
- The whole business must be communicated well in advance get engaged with the quality standards.
- Analyze your existing QMS and compare it with ISO 9001 standards. This a crucial step and not to be ignored.
- The currently QMS must be tested by getting feedback and reviews from the customers and suppliers.
- Establish a team that will handle the implementation from start to end in order to get the best results.
- Map out and share the roles and responsibilities to be assigned for smoother proceedings.
- Adapt the ISO principles and encourage employees to undergo related training and seminars.
- To check the continuous improvement of the ISO 9001 system, regularly check its executions and reviews.
Are You ISO 9001 Ready?
As every running business is unique and has a differentiating factor, therefore, you might step up at a different level in the ISO 9001 journey.
ISO 9001 is not merely a quality assurance determinant or a degree of measuring excellence, rather it is something more than that.
It is all about ensuring an establishment to meet the customer requirements complying to the predefined quality grades and the standard regulations being consistent in periodic intervals.
As said earlier ISO 9001 needs a prior certification before its implementation, attaining one makes your business more valuable.
To jumpstart quality management, lower down the complexity of managing multiple tasks and overcome related challenges you face which arises the need to adhere to the ISO 9001 Project Plan that engages everyone across your business.
Over to You
Quality is what everybody sees in everything a business offers, where nobody wants a compromise over it. Hope these five major and detailed descriptions of ISO standard would have provided you inner transparency.
The main aim of a marketer is to enhance customer experience and satisfaction with its services parallel to conforming to the regulatory requirements and quality features.
Process improvement and product delivery both are significant branches of a company where quality plays an essential role. To dig deeper into these two hierarchical branches, clear your perspectives regarding project management and product management, a worth to acknowledge.