The Nintendo Switch is a gaming console that has a huge library of games. You can find them in the Nintendo games store. Some of them are free and others are purchasable. If you are using Nintendo Switch and facing a connection issue with the server while trying to download a game or accessing the Nintendo eShop, don’t worry, I’m here to help you. This communication problem shows an error message that includes Error Code: 2137-8056; A server communication error has occurred, please try again later. It is also known as of Nintendo server communication error.
Reasons for Nintendo Server Communication Error
You could possibly face the server communication issue for various reasons like down server, internet connection outdated console. Here are some reasons that cause server communication problems in your Nintendo Switch gaming console.
1. Server Down
In most often cases, the server communication error in Nintendo happens because of the Nintendo scheduled server maintenance in your region. Nintendo takes a server maintenance break to update and fix their server.
2. Outdated Console
An outdated version of the Nintendo Switch gaming console system could trigger the server communication issue. If you are facing the issue of an outdated system version, updating the system could help you to fix the issue.
3. Faulty Internet Connection
This server communication issue can possibly be triggered by the internet connection you are using now. So, checking and fixing the internet connection could resolve this server connection issue of the Nintendo Switch gaming console.
4. Console Cache And Temporary Files
Temporary files and console cache can cause hindrance to connect the Nintendo server. Clearing the cache would be a solution to a server communication error.
5. Default DNS Address
When you are encountering the issue on and off, it is possibly happening for the DNS addresses. In this scenario, you can resolve the issue by switching the DNS addresses.
6 Solutions of Nintendo Server Communication Error
To fix the server connection issue in your Nintendo Switch gaming console, the methods described below could be helpful for you;
1. Review the server status information
Your Nintendo Switch gaming console might be unable to connect with the Nintendo server because of server maintenance by the administrator. To review Nintendo server status, you have to go support.nintendo.com/networkstatus and select the Region you belong to.
After selecting the region, you need to Scroll the Webpage to see the server status information (Online Service Status, Maintenance Information and, Future maintenance schedule).
If the server is under maintenance, you have to wait till the maintenance break ends. Your server communication error issue might be solved automatically after the server maintenance is over.
2. Ensuring the system update
An outdated Nintendo Switch gaming console could lead you to a server communication error. In this case, you need to check for the latest system updates and install the available update.
You can follow these steps to check, download and install the latest system update;
Step-1; Go to System Settings from the Home Menu of your Nintendo Switch and scroll down in the system settings menu to find the System Option.
Step-2; Once you find the System option, select it. Now, you can see the System Update option of your Nintendo Switch console. Below the system update option, you can see the System Version of your console. Select the System Update to start the updating process. The system will automatically check and install the updates.
Never forget to perform a restart after installing a system update in your Nintendo Switch gaming console.
Now, try to access the Nintendo eShop to see if the installed update has resolved the server communication error.
3. Power cycling of home network
Restarting or power cycling of your home network system could help you to solve the communication with the server issue in the Nintendo Switch gaming console
You can follow these steps to power cycling your home network system;
Step-1; Plug-Out the power cable of your home networking system. If your network system has a battery installed inside it, you have to remove the battery. After removing the power supply option, wait for a minimum of 30 seconds.
Step-2; Plug-In in the power cable again and wait till the lights become steady.
Now, try to access the Nintendo eShop to see if the power cycling of your home network system has resolved the server communication error.
4. Clearing the cache of the console
The cache and temporary files stored in your Nintendo Switch gaming console may interrupt the communication with the server. So, clearing the cache of your console could help you to solve this issue. Clearing the cache will erase all saved IDs, passwords, cookies, history, and other cached data, but it won’t affect the game data of your console.
You have to follow these steps to clear the cache of your Nintendo Switch console;
Step-1; Go to System Settings from the Home Menu of your console and scroll down to find the System Option.
Step-2; Select and open the System option and scroll down again to find the Formatting Options.
Step-3; From Formatting Options, you have to select Reset Cache and then Reset from the confirmation pop-up. This will clear all cache of your console.
Perform a restart and try to access the Nintendo eShop to see if clearing the Nintendo Switch game console has resolved the server communication error.
5. Alternative DNS
Some Nintendo Switch users who encountered the unable to communicate with the server issue have reported that they have resolved the issue by using an alternative DNS address provided by Google. Manually changing the DNS server could help you to resolve this issue in your Nintendo Switch gaming console.
You have to follow these steps to manually switch to an alternative DNS address;
Step-1; Go to Settings and select the Internet option. From the Internet option, select Internet Settings.
Step-2; After selecting the Internet Settings option, your console will automatically start to scan for the nearby Wi-Fi signals. You’ll find the connected network under Registered Networks, select it and go to Change Settings.
Step-3; Scroll down the Change Settings option to find the DNS Settings. Open the DNS Settings and select Manual.
Step-4; Now, enter 18.104.22.168 as the Primary DNS and 22.214.171.124 as the Secondary DNS and select OK, then press on Save to save the configuration.
Always remember to restart the console after setting up the alternative DNS.
Now, try to access the Nintendo eShop to see if setting up the alternative DNS has resolved the server connection error.
6. Move the console closer to the router
The distance between the console and the router should not be more than 10-15 feet while troubleshooting the error. Distance between the router and console could be a reason for this server connection issue. So, always keep the console closer to the router to have a great internet speed and to avoid server connection errors.
If The Problem Still Not Resolved
After trying these methods, if you are still encountering the connection issue with the Nintendo server, then it is definitely an issue related to your networking system. In this case, you need to update the wireless router’s firmware and reset the router back to its factory default settings. Contact the manufacturer of your wireless router if possible.
Frequently Asked Questions (FAQs)
How to perform a restart in Nintendo Switch gaming consoles?
To perform a restart in your Nintendo Switch gaming console, you have to hold down the Power Button of your console for at least 3 seconds, and then you have to select the Power Options and then select Restart.
How often should I clear the system cache of my Nintendo Switch gaming console?
Well, it depends on you! But you need to clear the cached data of your Nintendo Switch gaming console At Least Once In 2 Months.
Can I use any other DNS address?
Yes, you can use any alternative DNS provided by Google or any Public DNS in your gaming console to speed up your internet connection.
There could be three main reasons behind the server connection issue, server maintenance, outdated system, and the internet connection. If you are facing any issue with Nintendo server maintenance, you have to wait till the server maintenance is over.