does gamestop fix xbox one controllers? – answered

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To play games on your Xbox One, you need to use a gaming controller. Like any other electronics, this can also get damaged or simply malfunction. Sending it back to the manufacturer for repairs is both time-consuming and costly. This is when you might wonder if your local Gamestop can fix your Xbox One controller.

GameStop is a world-renowned video game retailer. You can buy all kinds of video games, video game consoles, controllers, and other accessories from here. However, depending on the region, country, city, or the specific store’s policy, they may or may not provide you with repair services.

Here in this article, we will discuss whether GameStop will repair your Xbox One controller or not.

does gamestop fix xbox one controllers

Xbox One Controllers: Does GameStop Fix them?

Firstly, you need to understand that not all GameStop stores offer repair services. The ones that do, the repairs are handled by highly trained technicians. They will be able to fix any issues you’re having with your Xbox One controller.

So, you should call ahead and confirm whether your local GameStop store will be able to fix your Xbox One controller or not. And while you’re at it, you can also get an idea of the process and cost. The cost usually depends on what fixes your controller will need and also the location of the store.

What Type of Fixes Does GameStop Do?

Your Xbox One controller can run into a lot of different issues. And one of the main issues with Xbox One and video game controllers, in general, is stick-drift. It is a very annoying issue and it’s hard to fix as well. There are also other issues such as connectivity issues and buttons not working in general.

Available Fixes

The exact repairs that are available at a GameStop store depend on the location and the available technicians. But some common fixes they can do include replacing buttons, fixing the joystick, or replacing batteries.

Fixing Process

The fixing process starts with a typical inspection that identifies the problems. The technician will do a thorough investigation and find out the root of the issue. And once the issue has been identified, the technician will give you, the customer, a repair estimate. If you agree, the technician will start the repair and return the controller after it’s done.

What to Do if GameStop Doesn’t Fix Your Xbox One Controllers?

If your local GameStop does not provide repair services, ask them to make sure whether they offer the trade-in program or not. If they do, you can trade your broken Xbox One controller for a new one. This is a great option if your controller is beyond repairs.

However, this also depends on the location of the store and you should make sure that this service is available at your local GameStop. The trade-in program generally does not cost any money. But in some cases, they might charge you a small fee.

Frequently Asked Questions (FAQs)

How do you fix a messed-up Xbox One controller?

Most controller issues can be fixed by putting the controller through a power cycle. Simply press and hold the Xbox button for 5-10 seconds until the controller turns off. Then wait for about 10 seconds and do the same to turn on the controller.

Can you sell an Xbox One to GameStop without a controller?

No, GameStop does not take systems that are incomplete and they require at least one controller. It is also not ideal to sell incomplete systems since gaming console buyback stores usually pay an average of 66% less if you do not have a complete set.


In conclusion, GameStop does offer repairs for broken Xbox One controllers and other consoles as well. However, not all GameStop shop does. So, it is best to check ahead whether your local store does or not. We hope we were able to help you understand if GameStop fixes Xbox One controllers. If you need further assistance, please do not hesitate to contact us in the comments section.

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