You may have subscribed to Hallmark Movies from their website and while starting to use it on your device you may have faced an issue that the channel keeps freezing.
Well, don’t take stress about that because we are on the same ride. We can understand how frustrating the issue is because one of my colleagues also faced the same issue with his Hallmark channel and he has fixed it using a simple trick.
In this article, we are going to show you why you are facing this issue and how can you fix it. So, why waste time? Let’s solve it.
What Are the Reasons for Hallmark Channel Keep Freezing?
Hallmark Movies now only work within the United States due to the restriction of international licensing. So, if you are from another region, then your account with Hallmark may not work.
Again, if you are mirroring your device to your TV via an HDMI cord, then your Hallmark channel may keep freezing because it is now not supported by the app anymore.
There can be also a few reasons for the Hallmark channel to keep freezing. The possible reasons are:
- A bug that keeps the app freezing.
- The system of your device is outdated.
- The app is not authentic.
- Problem with the network.
How to Fix ‘Why Does Hallmark Channel Keep Freezing Issue’
As we told you, our colleague had the same problem and he has applied the following steps to fix it:
Step 1: Uninstall the app from your device.
- Go to settings
- Then, navigate to General > iPhone Storage and select the app.
- Finally, tap Uninstall and confirm to delete the app from your device.
Step 2: Restart your device.
- Go to settings > general > Shutdown.
- Your device will be turned off.
- Now, press and hold the power button to restart your device.
Step 3: Install the app and log back in.
- When your device is turned on, go to the AppStore and install Hallmark Movies.
- Now, open the app and log in with your registered account.
If this doesn’t fix the issue with the Hallmark channel, then contact the Hallmark Customer Care Team via email at: [email protected]. Or you can call them from 9 am to 5 pm PST at -844-446-5669 (1-844-4-HMK-NOW).
Frequently Asked Questions
Why Is Hallmark Channel So Choppy?
Nowadays, Hallmark has made an extra slot for commercials and fits them in their movies. These commercials are cutting excess frames which are making the Hallmark Channels so choppy.
Why Is My Hallmark Now Not Working?
Hallmark is updated their terms and conditions and limits access to the channel from the outside USA. So, if you are using Hallmark from another region or set your region outside of the United States, then it may not work. However, Hallmark stops working due to a bug that can be fixed by reinstalling the app.
Why Does My TV Keep Freezing on Certain Channels?
If you are watching TV channels using the internet, then it can freeze due to a slow internet connection or a poor Wi-Fi signal. You need to ensure a high-speed internet connection to avoid this issue. If you have a fast internet connection, then you can try rebooting your router or bringing the router near your TV.
Is Hallmark Movies Now Free on Amazon Prime?
No, Hallmark movies aren’t free on Amazon Prime. However, you can use an Amazon Prime subscription but you can’t get access to the vast archive of the Hallmark channel. But you can subscribe to pair the Hallmark Movies with $5.99 per month to watch everything on Hallmark.
How Do I Get the Hallmark Channel on My Smart TV?
Here is the instruction on how to install the Hallmark channel on a smart TV:
- Press the Home button on your remote control to bring the menu screen.
- Then, select APPS from the menu.
- Now, select the magnifying icon (search icon) from the top-right corner of your TV screen and type “Hallmark Movies Now”.
- Finally, select “Hallmark Movies Now” from the list and select Install.
We hope you have found out why your Hallmark channel keeps freezing and how to fix it after reading this article. If you have applied all our given solutions and still facing the same issue with the Hallmark channel, then it is probably the internet that is causing this. You need to ensure a faster internet connection and strong Wi-Fi signal to avoid the freezing issue with the Hallmark channel. For any further queries, please leave a comment in our comment section below. Thanks for reading.